Frequently Asked Questions and General Help

My Account
How do I create an account?
How do I log in to my account?
How do I edit my account information?
I forgot my password. Can you email it to me?
I recieved the wrong product.
When will my order be dispatched?

Pricing and Billing
Do prices include GST?
When will my credit card be charged?
What will it say on my credit card?

I have a query on the amount I was charged.
I need a copy of my reciept/invoice.
When will I be credited for my refund?

About Toys Wholesale
Who are Toys Wholesale?
How do I contact Toys Wholesale?
Where is Toys Wholesale located?

Payment
What are my payment choices and is it secure?
When will my credit card be charged?
What currency will my purchases be charged in?
What billing name will be on my Credit Card?

Buyers Guide
How do I find products I am looking for?
How do I navigate the site?
Guarantees
Value for Money
Privacy Policy
Internet Transactions Security
Order Status
Do you have a minimum order?
I placed an order and heard nothing. Whats happened?
Has my order shipped?
How do I change quantities or cancel an item in my order?
Shipping
How much is shipping and handling?
How long will it take for my order to arrive?
Can I pick up my order from your warehouse?
Do you ship to my country?
Out of Stock Policy
Out of Stock Policy
Terms and Conditions
Terms and Conditions
Returns
What is Toys Wholesale returns policy?
Terms and Conditions
Terms and Conditions

Mercy Ships

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