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Pricing and Billing
Do your prices include GST?
All our prices include the Australian Goods & Services Tax (GST). No further taxes are payable.When will my credit card be charged?
Your credit card will be charged when your order is prepared and ready for shipping. At this time we will issue an invoice to you via email.What will it say on my credit card?
Toys Wholesale is operated by Ambrow Pty Ltd. All charges to your credit card will be labeled as 'Ambrow'.I have a query on the amount I was charged.
To view your orders you must first be logged into your account. View How do I log into my account for details. When you are logged in continue.
1) Click the My Account link at the top of the page.
2) Click the Review Previous Orders link.
3) Select the order you wish to query by clicking its order number.
4) Compare your order history on our website with your financial records.
If you have further questions or concerns, please contact Customer Service via email or phone on 02 4014 1100I need a copy of my receipt/invoice.
To print order reciept/invoices you must first be logged into your account. View How do I log into my account for details. When you are logged in continue.
1) Click the My Account link at the top of the page.
2) Click the Review Previous Orders link.
3) Select the order you wish to print by clicking its order number.
4) Print a copy of the receipt/invoice your printer.When will I be credited for my refund?
Credits usually take 7-10 business days from the time we receive your item(s).
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